I had to explain to this person practically 3 times what I was referring to. Then you need to remove anything that is obsolete from your app!! A customer should not be going in circles to try to get help. 1st, they have a submit a request feature through the app, but then when you submit a request, you get a canned reply through email saying they don’t use that anymore and to utilize chat instead. Talking to support today made me want to literally rip my eyes out because I was going in circles with someone who clearly didn’t read or understand not only the initial issue, but know what’s in their FAQs and articles. You’re lucky if you can earn one credit a day.
IS THE TEXTNOW APP SAFE FREE
#1: USE TALKU OR DINGTONE!! always guaranteed credits to earn through watching videos and playing games-very interactive! And one of the best for free-yes free international calls and texts that actually go through! It’s not perfect 100% of the time but it’s gotten so much better. I will return to the app when it gets better. I do hope you can fix the interface to run smoothly once again. I will try to get a plan to remove the ads, but the normal service is advertised as free. It gets very confusing and frustrating when I can’t use the app due to all the ads. My fix would be to have ads take up less data or use less ads or use a better way to get these ads on the app. I can see that it’s the ads causing all the issues. I have unlimited data, but this apps can go from working great to not working at all in seconds. The texting is far better than the calling at times. The actual texting and calling is good otherwise. I sometimes end up calling my boss on accident due to the horrible lag. Whenever I enter the app and tap on a contact and begin to type a message the app just freezes.
However, the ads are ruining the experience. I believe in ads and have even tried buying their service several times. I’ve been a TextNow user for many years, ever since 2011, and haven’t run into so much trouble until recently when their ads just became unbearable.
IS THE TEXTNOW APP SAFE UPDATE
it has just brought me so much anger and unless they fixed something with a magical update I don’t know if it’s going to be any good because I WAS LOGGED OUT OF MY ACCOUNT AND CAN’T CHECK FOR YOU. Then I got back on about a couple months later and I was logged out of my account! I can’t get back on and I don’t know what to do!! All of my text messages with my friends and family are gone. I tried many times getting back on the app, but it never worked. It shut me out of the app and I was back at the home screen. One day I went on the app and all but the contact names went black. Another thing I didn’t like was I didn’t receive notifications most of the time when people texted me. It is really glitchy and sometimes I send messages and the person I am texting did not receive it. I do get a lot of spam calls and a lot of people I don’t know txt me. But, I faced many issues such as sometimes I would click on the app and it would shut me out and I would be back on the home screen after being in the app for about 3 seconds. This app is good because I could text my friends with phones from other providers. Especially for me because I have an iPad, which means I cannot text phones from Samsung etc. I would really love if these issues are fixed! Thank you! Also, when I am listening to background music and I’m trying to text someone, not only will it crash but it messes with the music, making it sound really glitchy and I find it uncomfortable and disturbing. It’s extremely slow when I first enter the app and if I need to send an urgent text, it will take FOREVER to load. It either crashes the entire app, makes me start all over on typing again, or just gets on my nerves with how often it does this. I go off the video and I go to text them right? Well it all the sudden freezes and then a white screen appears, showing a bar at the top and a play/pause button on the bottom, almost like a video.
Another issue is when I watch a video someone sent me, it’s completely normal.
I will go back into it and it doesn’t save the draft. In the middle of typing, the app will suddenly crash. I have had my phone for a little under a year and I am not sure if it’s the phone or the app. However, there are some MAJOR issues I’m having. I can talk to lots of people and I really love it. TextNow is an amazing app, don’t get me wrong.
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